PARTS SALES EXECUTIVE

SUMMARY:
Parts Sales Executive

We are looking for an experienced and customer-focused individual to join a busy retail motor environment. The ideal candidate will have strong parts knowledge, excellent customer service skills, and the ability to support both the Sales and Workshop Departments while driving parts sales and maintaining strong GP parameters.

POSITION INFO:
Key Responsibilities: 

Provide professional and efficient service to customers, Sales and Workshop Departments.
Prepare accurate and competitive parts quotations.
Ensure all required parts are available for scheduled bookings.
Source parts that are not currently in stock.
Receive, check, and correctly bin incoming stock.
Assist with stock control and regular stock takes.
Assist the Parts Manager with daily operations when required.
Identify opportunities to increase parts business and drive sales.
Maintain required GP and profitability parameters.
Ensure accurate parts identification using electronic parts catalogues.
Process parts sales and orders efficiently.
Build and maintain strong customer relationships.
Ensure a high level of service and turnaround time at all times.

Minimum Requirements:

Matric / Grade 12.
Mathematics and Science will be advantageous.
Proficient in English and Afrikaans.
Computer literate with good knowledge of Microsoft Word and Excel.
3–5 years' parts experience within a retail motor environment.
Experience working on Dealer Management Systems (DMS).
Experience with Evolve will be advantageous.
Good understanding of electronic parts catalogues.
Technical knowledge or mechanical understanding will be advantageous.
Previous parts training within the retail motor industry will be advantageous.
Strong customer service and communication skills.
Good organisational and numerical abilities.
Ability to work accurately under pressure and meet deadlines.

Package & Benefits: 

Competitive basic salary
Commission
Medical Aid
Provident Fund