Outbound Sales Consultant- Short Term Insurance

SUMMARY:
We are recruiting on behalf of a well-established and reputable financial services organisation seeking a driven and target-focused Outbound Sales Consultant to join their dynamic team.
This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.

POSITION INFO:
Responsibilities:

• Sell short-term insurance products (motor and household) telephonically.
• Achieve and exceed monthly sales targets and performance objectives.
• Ensure strict adherence to quality assurance and compliance standards.
• Manage productivity and operational efficiencies in line with business benchmarks.
• Handle objections professionally and resolve client concerns effectively.
• Build and maintain strong, long-term client relationships.
• Stay updated on new products, rate changes, regulatory updates and industry developments.
• Maintain compliance with FAIS Fit & Proper requirements.
• Adapt to changing operational requirements and business needs.

• Grade 12 (Matric)
• Minimum 2 years’ experience in:
  
  • Outbound sales call centre environment OR
  • Face-to-face sales with measurable targets
• Outbound sales experience is essential
• Financial services experience (advantageous)
• RE5 qualification (advantageous)
• 30 FAIS Credits (Short-Term Insurance) – advantageous
• Clear criminal and credit record
• Fluency in English and at least one additional South African official language.

Knowledge & Skills

• Strong understanding of financial services legislation and regulations
• Excellent communication and negotiation skills
• Strong objection-handling ability
• Computer literacy
• Results-driven and target-orientated
• Strong planning and organisational skills
• Ability to treat customers fairly and ethically