Ordering Clerk

SUMMARY:

Ready to become a key part of a fast-paced sales and administration team?

POSITION INFO:
An established organisation is looking for a detail-oriented Ordering Clerk to join its Sales and Administration team. This role is ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in providing efficient and professional customer service.

Duties & Responsibilities:

• Receive and process customer purchase orders accurately
• Capture order information onto the relevant system
• Monitor stock availability and liaise with internal departments
• Communicate with customers regarding order status and delivery timelines
• Provide sales support with pricing, availability and order information
• Perform quality checks on orders before dispatch
• Prepare invoices, packing slips and other relevant documentation
• Process customer returns and exchanges
• Resolve order discrepancies and customer queries
• Generate reports relating to orders, sales and inventory

Qualifications & Skills:

• Matric / Grade 12 or equivalent
• Previous experience in an ordering, sales administration or order processing role
• Strong computer literacy and MS Office skills
• Sage Evolution experience advantageous