Operations supervisor

SUMMARY:
Our client in Cape Town is looking for a Fleet Operations Supervisor to join their team.

POSITION INFO:
Roles and Responsibilities
Vehicle Management:
Oversee the management of the first 50 vehicles within the fleet.
Monitor vehicle performance and condition through a fleet management system.
Book vehicles for routine maintenance, service, and tire changes as required.
Ensure that all vehicles are in working order for the drivers at the beginning of each shift.
 
Driver Scheduling & Coordination:
Ensure that top available drivers have accepted the weekly shift schedule.
Manage a rotating shift schedule.
Monitor the availability of drivers, ensuring that shifts are always covered.
Coordinate driver shifts.
 
Onboarding & Shift Handover:
Ensure all drivers report before their shift for the onboarding process.
Facilitate the onboarding process, including:
Uniform check.
Active profile check.
Breathalyzer test.
Vehicle inspection check (ensuring the car is in optimal condition).
Driver to sign off on the vehicle status (including battery level) and accept responsibility for the shift.
 
Battery Management:
Monitor battery levels of all vehicles in real-time.
Coordinate the recall of vehicles to the hub to charge
Manage the schedule of recharging to avoid bottlenecks and ensure there are enough vehicles available for peak demand times.
 
Vehicle Inspection & Rating (Post-Shift):
Perform vehicle inspections once the driver has completed their shift.
Ask the driver to sign off on the vehicle's condition after their shift is complete.
Rate the vehicle's condition based on the inspection and capture this score on the driver's profile.
The vehicle status score will contribute to the driver's overall score, which determines their eligibility for performance bonuses.
 
Fleet Performance Monitoring:
Track vehicle usage and performance metrics to ensure efficient operation.
Act as the point of contact for drivers during their shifts for any concerns or issues that arise with the vehicle or during the driving process.
 
Communication & Coordination:
Liaise with the Vehicle Division for all vehicle repairs, maintenance, and parts replacement.
Communicate with the Charging Division to ensure the availability of sufficient charging infrastructure.
Work closely with the Ops Manager and Assistant Manager to ensure smooth operations and resolve any arising operational issues.
 
Reporting & Documentation:
Maintain logs and records of daily vehicle usage, service appointments, driver schedules, and vehicle inspection results.
Provide operational reports on vehicle performance, driver compliance, and other KPIs to the management team.
 
Desired Experience & Qualification
Proven experience in fleet management or operations coordination.
Strong organizational and communication skills.
Ability to work with various management systems, including fleet management and scheduling software.
Knowledge of vehicle maintenance and troubleshooting.
Ability to monitor and manage real-time data (battery levels, vehicle availability).
Strong problem-solving skills and the ability to handle unforeseen operational challenges.
Employment Details
Employment Type:
Permanent Employment
Industry:
Automotive
Work space preference:
Work Onsite
Ideal work province:
Western Cape
Ideal work city:
Cape Town
Salary bracket:
R 10000 - 15000
Drivers License:
CODE B (Car)
Own car needed:
Yes