Operations Supervisor

Recruiter:

Primeserv Recruitment

Job Ref:

JHB000276/VMC

Date posted:

Wednesday, June 10, 2026

Location:

Durban, South Africa

SUMMARY:
The Operations Superviser, based in Durban and reporting to the responsible Area Manager will be responsible for maintaining service levels and staffing requirements at various sites. The role is aligned to the strategic and operational imperatives of the company. A successful track record working in a similar role within the service industry combined with deep experience in the TES and Recruitment environment is essential.

POSITION INFO:
Duties / Responsibilities:

Recruitment:

Onboarding staff as per operational requirements.
Drafting and issuing employee contracts.
Crim checks using Lexis Nexis.
Arranging medicals.
Arranging Inductions.
PPE ordering and issuing.
Loading new employees on clients’ systems (HSEC).
Regular site meetings with employees and visits to site management.

Payroll:

Process timesheets for multiple clients (F/N and monthly).
Informing employees of payroll deadlines.
Attending to pay queries.
Use of payroll systems (D-BIT).

Admin:

Quotations and rate schedules for clients.
General reports as requested by clients (man-hours).
Daily reporting on Excel to line.
Tracking of medicals expiry dates, contract expiry dates and badge expiry dates.
Ensuring all staff are compliant with valid medicals and trainings.
Tracking of PO funds available for the supply of all employees.
Sending invoices to clients.
Tracking payments of all invoices.
Tracking PPE usage and control of same.

Disciplinary & Dispute Management:

Handle disciplinary procedures (Warning, FWW, Hearings).
Manage grievances and workplace disputes.
Prepare for and attend hearings if required.
Coordinate with IR team on complex cases.
Document all disciplinary actions properly.

Requirements:

Grade 12 or equivalent.
Valid driver’s license and own vehicle (both are mandatory).
A minimum of 3 years’ experience working in a T.E.S. environment.
Strong administration skills.
MS Office computer literate particularly Excel.

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