Operations Supervisor

SUMMARY:
We are seeking an experienced Operations Supervisor to ensure seamless staff placements, compliance, and efficiency across our client sites.
The position is based in Cape Town, Western Cape

POSITION INFO:

EXPERIENCE AND SKILL REQUIREMENTS: 

• Completed Matric
• 3+ years experience in HR/IR at supervisory level
• Experience in managing / supervising staff – essential to the role
• Must be able to speak English, Xhosa and Afrikaans
• Valid drivers’ license essential
• Completed certificate related to IR/HR – highly advantageous
• Working knowledge of MS Office suit
• Strong administrative skills
• Strong interpersonal skills
• Ability to work after hours as/when required

• Coordinate staff allocation to various sites based on client needs.
• Conduct interviews and perform full verification of temporary staff, including background and reference checks.
• Resolve pay queries and manage timesheet processing for allocated sites.
• Oversee driver testing, issue warnings, and manage Injury on Duty (IOD) reports in line with company policies.
• Upload temp packs, maintain accurate records, and handle general administrative tasks.
• Conduct regular client visits to strengthen relationships and address operational concerns.
• Coordinate staff drop-offs, assist with headcount growth strategies, and generate leads for the sales team.
• Attend weekly branch meetings and contribute to achieving team goals.