Operations Manager

SUMMARY:
Operations Manager

POSITION INFO:

My client, a trusted provider of premium artificial turf, paving, and landscaping solutions in Cape Town is looking for a dynamic Operations Manager to streamline their processes and ensure operational excellence. The ideal candidate would be a hands-on, results-driven Operations Manager to oversee and optimize daily business activities. This role is critical in ensuring efficiency, cost-effectiveness, quality, and productivity, while managing resources, teams, and processes to achieve company goals.

Key Responsibilities:

• Manage and coordinate day-to-day operations of the company, ensuring smooth execution of turf installation, paving, decking projects and construction.
• Lead, motivate, and supervise a team of technicians and workers to ensure high productivity and morale. Ensure proper training and development of staff.
• Oversee multiple ongoing projects, ensuring timelines are met, quality is maintained, and budgets are adhered to.
• Ensure the efficient use of company resources, including labour, materials, and equipment. Order and manage supplies to ensure smooth project execution.
• Maintain high standards of quality across all projects.
• Ensure adherence to health and safety standards, keeping the workplace safe and compliant with regulations.
• Implement cost-saving initiatives without compromising quality. Monitor expenses, including labour and materials, and ensure projects are completed within budget.
• Address client concerns and queries promptly, ensuring customer satisfaction and long-term business relationships.
• Report directly to senior management, providing regular updates on project progress, team performance, and resource utilization. 

Requirements:

• Matric
• 4 - 5 years of experience in operations management, preferably in the construction, landscaping, or related industries.
• Relevant qualifications in Operations Management, Project Management, Construction, or a related field (advantageous).

Skills:

• Fully computer literate with proficiency in MS Office and CRM - project management software.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Knowledge of health and safety regulations in construction or related fields. Personal Attributes:
• Reliable, punctual, and able to work under pressure.
• Strong communication skills with the ability to engage with clients, suppliers, and team members.
• Highly organized, with excellent time-management skills