Operations Lead - Digital Media

Recruiter:

Communicate Recruitment

Job Ref:

CTD000177/LAB

Date posted:

Thursday, September 18, 2025

Location:

Cape Town, South Africa

SUMMARY:
We’re looking for an experienced Operations Lead to take ownership of campaign delivery and operational excellence. You’ll lead a high-performing team, manage both digital and print campaigns, and work closely with partners, vendors, and internal stakeholders to ensure seamless execution

POSITION INFO:

Oversee end-to-end campaign processes — from booking to creative delivery, implementation, and reporting
Manage relationships with clients, vendors, and media partners, ensuring deadlines and SLAs are achieved
Act as the final checkpoint for campaign bookings, artwork, and compliance
Collaborate with cross-functional teams to streamline processes and reporting
Lead, mentor, and inspire a team of Campaign Executives/Managers
Drive innovation, continuous improvement, and client satisfaction.

What We’re Looking For
Bachelor’s degree in Marketing, Media, Communications, Business, or related field
8–10 years’ experience in campaign management or operations, ideally in a retail, media, or agency setting
Strong leadership and people management experience
Proven ability to manage both digital and traditional campaigns
Excellent project management, organisational, and stakeholder management skills
Commercially minded, resilient, and solutions-focused communicator

What’s on Offer
A chance to shape operational excellence in a growing organisation.
A collaborative, supportive, and innovative culture.
A leadership role with direct impact on client outcomes and team development.

Apply today and step into a role where operations meet innovation!

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