Operations Expert (Expert) 2723

SUMMARY:
Our client is looking for a skilled Senior IT Operations Manager – Linux & Infrastructure to join their dynamic team based in Gauteng. This role is ideal for someone who excels at optimizing business processes, driving operational efficiency, and supporting strategic growth. If you're detail-oriented, proactive, and thrive in fast-paced environments, and take charge of optimizing day-to-day operations, implementing best practices, and supporting scalable growth and excel at turning challenges into opportunities, we want to hear from you!

POSITION INFO:
Qualifications/Experience Needed:

• Degree in Information Systems or equivalent experience
• Relevant Unix/Linux/Red Hat certification
• ITIL process knowledge and work experience (advantageous)

• Proven experience with Unix/Linux operating systems (SUSE)
• VCS/VCP Qualification in Veritas Infoscale Storage and Availability or equivalent experience (5+ years in a service provider environments) in predominantly linux environments
• Proven experience in operations or process management in complex production environments
• Tolerance for managing high and critical incidents in high-pressure environments
• Extensive experience in IT-Operations, standby support and ticket management
• Proficiency in scripting languages such as Terraform, Python, Bash, or PowerShell
• Excellent organizational, multitasking, and decision-making abilities
• Understanding and adapting to PIC processes
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

• Deep ITSM knowledge, preferably in ServiceNow or Remedy
• Experience with SAP and Oracle systems in terms of management, maintenance, OS patching and day to day monitoring
• Confluence / Jira
• Multi-tasking
• Leadership
• Stakeholder and Provider steering and KPI delivery management
• Experience with public and private cloud services (e.g., Azure, AWS)