Operations Controller

Recruiter:

Stratogo

Job Ref:

4194819843

Date posted:

Saturday, January 8, 2022

Location:

Durban, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Purpose of the Role: Operations Controller- ensuring deadlines are met whilst maintaining a high quality and standard of
service delivery.

Qualifications and Education Requirements

An appropriate Operations qualification would be advantageous
Proven experience as a Operations Controller with experience in Truck Rental
A good working knowledge of operations
Knowledge and understanding of transport and logistics would be advantageous

Job Profile:

Truck Rental
Tracking
POD’s
Fielding calls
Load sheet / FMS
Adding loads to the load sheet & Fleet Management Systems
Scheduling loads on Fleet Management System
Updating status on Fleet Management Systems
Generating road manifests when needed
Daily operations management
- Receiving procedure,
- Warehousing procedure,
- Delivery procedure,
- Returns procedure,
- POD vetting and scanning procedure,
- System application and maintenance
- Ownership of daily load planner, (i.e. follow up with operations for fleet numbers and ETA's),
- Tracking
- Daily client tracking based of sub-contractor reports and/ or live tracking portal
- Afternoon tracking when required by the client
- Following up with client on delays, queries, etc.
- Updating load schedule for invoicing
- Supporting the Management Team with the day-to-day operations, responsible for a group of operators and ensuring an efficient operations in achieving business targets.
- Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring operational targets, KPIs, and quality standards are met in order to meet the requirements of the customer.

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