CARTAGE TEAM LEADER CONTROLLER

SUMMARY:
Cartage Controller / Team Leader

POSITION INFO:

REQUIREMENTS:

Grade 12.

Relevant experience in fleet or cartage control, with demonstrated leadership ability.

Navis experience and practical knowledge of Durban port operations.

Strong computer literacy and practical Microsoft Excel skills.

Experience using ERP, vehicle tracking, camera and fuel management systems.

Knowledge of transport rates, route planning, trip costing and fuel efficiency.

Basic knowledge of truck and trailer repairs, maintenance and common mechanical faults.

Strong communication, problem-solving and time-management skills.

Ability to work under pressure, take ownership and manage multiple operational priorities.

Valid driver’s licence and own reliable vehicle.

Willingness to work rotating day and night.

KEY RESPONSIBILITIES:

Lead and oversee the Local, Long Distance and Third Man desks, ensuring effective planning, monitoring and shift coverage.

Audit route plans, vehicle allocations and dispatch times to meet client requirements, reduce empty running and maximise fleet utilisation.

Ensure accurate live updates on the company’s ERP system, including Last Vehicle Position reports, trip execution, driver registers and device utilisation.

Oversee vehicle tracking, camera monitoring, driver communication and the prompt escalation of operational or safety concerns.

Audit driver and vehicle performance, including trip counts, turnaround times, delays, kilometres travelled and revenue generated.

Monitor fuel consumption, idling, additional fuelling and diesel costs against sales; investigate variances and implement corrective action.

Review client rates and trip costs, identify unprofitable work and recommend improvements to routes, pricing and resource utilisation.

Coordinate with the workshop on breakdowns, repairs, servicing, outstanding defects and vehicle downtime.

Address driver and controller performance through clear instructions, coaching, documented follow-up and escalation to management where required.

Oversee Navis bookings, import last free days, export stack closures, container movements and delivery deadlines.

Ensure complete trip documentation, effective handovers and accurate daily management reports.