On-Site Technical Support Technician

Recruiter:

Carlysle Human Capital

Job Ref:

GTG001979/CL

Date posted:

Tuesday, September 15, 2026

Location:

Pretoria, South Africa

Salary:

8000 Monthly

SUMMARY:
Position: Junior Support Technician (On-Site)
Location: Montana, Pretoria
Permanent Role

POSITION INFO:

About the Role

We are looking for a motivated and enthusiastic Junior Technical Support Technician to start a career in telecommunications and technology.
The successful candidate will be permanently based at a retirement estate, providing first-line technical support to residents.
A 6-month paid training and evaluation programme will provide practical, hands-on training before permanent appointment.

Minimum Requirements

Grade 12 / Matric
Valid South African Driver’s Licence or currently working towards obtaining one
Good communication skills in Afrikaans and English
Friendly, professional and well-presented
Strong willingness to learn
Comfortable working with technology
Able to work independently and take ownership
Physically fit and comfortable working indoors and outdoors

Key Responsibilities

First-line Fibre (FTTH) fault-finding and troubleshooting
Wi-Fi and router setup and support
Register new Fibre customers and assist with activations
Handle and escalate Level 1 technical support tickets
Preventative maintenance and basic troubleshooting of security/CCTV systems
First-line DSTV support and installations
Basic troubleshooting of electricity and water smart metering systems
Maintain service records and maintenance reports
Provide professional and friendly customer service
Represent the company professionally on-site

Advantageous Experience

Experience or knowledge in:

Fibre / FTTH
Networking & Wi-Fi
Routers & Internet connectivity
CCTV & security systems
DSTV installations
Electrical / electronic troubleshooting
Smart utility metering
IT Support / Helpdesk

6-Month Training Programme

Training will cover:

Fibre optic technology
Networking fundamentals
Wi-Fi troubleshooting
Customer service
Security system maintenance
DSTV support
Smart metering
Fault-finding & technical diagnostics
Company systems and procedures

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