Office and Client Services Administrator

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006366/SS

Date posted:

Thursday, June 11, 2026

Location:

Stikland, South Africa

SUMMARY:
Our client, based in Stikland Industrial, Cape Town, is seeking a proactive and detail-oriented Office and Client Services Administrator to join their growing team. This dynamic role combines customer service, sales administration, order fullfilment, stock coordination, and general office support.

POSITION INFO:

Key Responsibilities

Sales & Customer Service

Assist walk-in customers and process sales transactions.
Respond to customer enquiries via telephone, email, WhatsApp, and social media platforms.
Prepare quotations and draft invoices.
Process online orders received through various sales channels.
Coordinate courier collections and deliveries.
Assist customers with product information and order-related queries.
Maintain accurate stock information across sales platforms.

Order Fulfilment & Inventory Control

Pick, pack, and prepare orders for dispatch.
Monitor stock levels and communicate low-stock requirements.
Assist with stockroom organisation and inventory control.
Ensure products are correctly stored and transferred into inventory.
Identify and report quality concerns before dispatch.

Production & Operational Support

Assist with product branding and related production activities.
Provide general support to the production team when required.

Office Administration

Schedule meetings and maintain calendars.
Welcome visitors and assist with general reception duties.
Support the planning and coordination of events, demonstrations, and training sessions.
Run occasional business errands and collect supplies when required.
Maintain a professional and organised office environment.

Minimum Requirements

Previous experience in administration, sales support, customer service, or operations coordination.
Strong computer literacy and the ability to learn new systems quickly.
Excellent communication skills in English and Afrikaans.
Strong organisational skills and attention to detail.
Ability to work independently and take initiative.
Valid driver's licence.

Personal Attributes

Professional and customer-focused.
Reliable and dependable.
Highly organised and detail-oriented.
Proactive with a strong sense of ownership.
Able to multitask and manage changing priorities effectively.

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