Office Administrator / Personal Assistant

SUMMARY:

The Opportunity

POSITION INFO:

Key Responsibilities

Office Administration

• Provide day-to-day administrative support to management.
• Maintain accurate records, filing systems, and documentation.
• Manage incoming and outgoing correspondence, including emails, phone calls, letters, and packages.
• Prepare reports, capture data, and maintain administrative databases.
• Take and distribute meeting minutes.
• Monitor and replenish office supplies to ensure uninterrupted operations.

Personal Assistant Support

• Assist management with scheduling, diary management, and coordination of appointments.
• Support business operations through effective communication and follow-up on key tasks.
• Coordinate meetings and ensure action items are tracked and completed.

Operations Support

• Assist with staff scheduling and training coordination.
• Oversee maintenance requirements and ensure issues are addressed promptly.
• Schedule service providers and equipment repairs.
• Liaise with suppliers, service providers, and customers to maintain strong working relationships.

Marketing & Social Media

• Assist with marketing initiatives and advertising activities.
• Coordinate and manage social media content and engagement.
• Support promotional campaigns and brand awareness initiatives.

Minimum Requirements

• 3–5 years' experience as an Office Administrator, Personal Assistant, or similar administrative role.
• Previous experience within the restaurant, hospitality, food service, retail, or other fast-paced operational environments is essential.
• Strong administrative, organisational, and coordination skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively under pressure.
• Strong attention to detail and problem-solving abilities.
• Professional, mature, and adaptable approach to work.

Key Attributes

• Highly organised and efficient.
• Dynamic, energetic, and proactive.
• Self-motivated with a strong sense of accountability.
• Able to take initiative and work independently.
• Strong interpersonal skills with the ability to build relationships at all levels.
• Flexible and willing to assist across multiple areas of the business.