OTC Billing Lead

SUMMARY:
Ready to take the lead and make a real impact? We're looking for an experienced Accounts Receivable Supervisor or Team Leader with 5+ years of AR and team management experience to join a globally recognised, award-winning company. 

If you're driven, hands-on and ready for your next career move, apply now and let's connect!

POSITION INFO:

Job Description:
Oversee and coordinate core OTC billing activities within the shared services environment
Ensure smooth end-to-end billing operations in collaboration with regional and agency teams, including workflow, queries, and ticket handling
Identify inefficiencies in billing processes and propose practical improvements
Maintain and update process documentation, including responsibilities and regional variations
Step in for the OTC Manager when required to ensure operational continuity
Support team engagement through coaching, guidance, and skills development
Provide technical and process-related support to team members as needed
Drive a collaborative, service-focused mindset across the billing function
Assist with continuous improvement and automation initiatives to enhance efficiency and control
Support alignment with group standards, systems, and process compliance
Perform control reviews and assist with internal and external audit requirements
Act as the main billing contact for stakeholders and support cross-team initiatives and ad hoc projects

Skills & Experience:
Minimum 5 years of experience in a similar position
Great management experience

Qualification:
Degree, diploma or certificate similar plus experience


Contact BRITNEY HATTINGH on 021 418 1750, quoting the Ref: CTF022907.

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