OTC Billing Lead

SUMMARY:
Ready to lead and make an impact? We’re looking for an experienced Accounts Receivable Supervisor or Team Leader with 5+ years in AR and team management to join an award-winning global company. If you’re driven and ready for your next step, share your CV and let’s chat!

POSITION INFO:

Your duties will include, but are not limited to:
Oversee and coordinate core OTC billing activities within the shared services environment.
Ensure smooth end-to-end billing operations in collaboration with regional and agency teams, including workflow, queries, and ticket handling.
Identify inefficiencies in billing processes and propose practical improvements.
Maintain and update process documentation, including responsibilities and regional variations.
Step in for the OTC Manager when required to ensure operational continuity.
Support team engagement through coaching, guidance, and skills development.
Provide technical and process-related support to team members as needed.
Drive a collaborative, service-focused mindset across the billing function.
Assist with continuous improvement and automation initiatives to enhance efficiency and control.
Support alignment with group standards, systems, and process compliance.
Perform control reviews and assist with internal and external audit requirements.
Act as the main billing contact for stakeholders and support cross-team initiatives and ad hoc projects.

Skills & Experience:
Minimum 5 years of experience in a similar position
Great management experience
 
Qualification:
Degree, diploma or certificate similar plus experience


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