National KAM

Recruiter:

Humankind Group

Job Ref:

HC006296/Wandi

Date posted:

Thursday, October 8, 2026

Location:

Johannesburg, South Africa

SUMMARY:
National/Senior Key Account Manager

POSITION INFO:
A leading international FMCG organisation is seeking an experienced, commercially astute Senior Key Account Manager to take full ownership of a portfolio of national retail accounts. This is a strategic, high-visibility role for someone who thrives on turning customer relationships into profitable, sustainable growth.

The role

Strategic account management

Own the commercial performance of your national key accounts
Develop annual Joint Business Plans and lead trading term negotiations
Build long-term partnerships with senior and executive retail stakeholders, including regular KPI business reviews
Grow existing business and win new accounts

Commercial and financial management

Deliver sales, gross profit and profitability targets
Manage trade spend and promotional investment, evaluating ROI and customer profitability
Prepare commercial business cases

Forecasting and demand planning

Develop accurate forecasts in partnership with Supply Chain and Demand Planning
Monitor stock levels and promotional demand

Promotions, marketing and category

Plan promotions 3-6 months ahead and align marketing calendars
Analyse category and competitor trends to uncover opportunities

New product development and ecommerce

Lead product presentations, secure listings and manage launch execution
Optimise online content, pricing and promotions, and monitor digital performance

Data and cross-functional leadership

Analyse sales, profitability, stock and promotional data, producing monthly and quarterly reviews
Work closely with Marketing, Finance, Supply Chain and Product teams

You bring

7+ years’ FMCG sales experience, including 5+ years in National Key Account Management
Proven experience working with major South African retailers
Advanced Excel, PowerPoint, CRM and retail portal skills; SAP advantageous
Strong commercial acumen, negotiation, strategic thinking, leadership, planning and ownership
A Bachelor’s degree is advantageous

Please consider your application unsuccessful if you do not receive feedback in two weeks.

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