Motor Trade Administrator

SUMMARY:

Job Purpose

Key Duties and Responsibilities

• Perform general administrative duties, including filing, data capturing, and maintaining accurate records.
• Handle customer enquiries via telephone, email, social media, and in person in a professional and friendly manner.
• Prepare quotations, invoices, purchase orders, and other relevant documentation.
• Assist with basic accounting duties, including processing payments, reconciling transactions, and maintaining financial records.
• Provide administrative support to the sales team and assist with retail sales when required.
• Maintain stock records and assist with inventory control and stock-related administration.
• Assist with social media marketing, including creating and scheduling posts, responding to enquiries, and promoting products and services.
• Ensure accurate processing of customer orders and follow up on outstanding enquiries.
• Maintain organised filing systems and ensure all administrative tasks are completed timeously.
• Support the day-to-day operations of the business and assist with additional duties as required.
• Make suggestions on office/showroom upgrades

POSITION INFO:

Minimum Requirements

• 1–2 years’ experience in a similar administrative role.
• Strong knowledge in Motor-Trade
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
• Social Media literate
• Strong administrative, organisational, and time-management skills.
• Ability to sort out warehouse systems including sorting, ordering and delivering parts
• Excellent verbal and written communication skills.
• Good customer service and interpersonal abilities.
• Knowledge of basic accounting principles and practices.
• Proficiency in social media marketing and online customer engagement.
• Ability to work under pressure, multitask, and meet deadlines.
• A genuine interest in watercraft, watersports, and related products.
• Willingness to grow with the company
• Valid driver's licence
• Own reliable transport

Personal Attributes

• Well-organised, detail-oriented, and reliable.
• Professional, confident, and customer-focused.
• Proactive, enthusiastic, willing to learn, and not scared of dirty environments
• Able to work independently as well as part of a team.
• Passionate about watersports and delivering excellent customer service.