Medical Service Technician Haemodialysis

SUMMARY:
A leading medical supplier requires a Haemodialysis Service Technician to join their team in Johannesburg.

POSITION INFO:
Job Purpose:
The Dialysis Technician – Level 1 is responsible for performing incoming inspections, preventative maintenance, and basic functional assessments of equipment in accordance with OEM standards. The role ensures accurate condition assessment, supports cost estimation, and maintains strict adherence to quality and compliance requirements.  The Technician operates under supervision and does not perform internal repairs, forming the foundation of haemodialysis repair competency pathway.
 
National Diploma in Clinical Engineering, Biomedical Engineering, or an equivalent three-year technical qualification or relevant technical experience 
Completion of internal onboarding training for dialysis handling, inspection processes, and contamination control.
Minimum 1–3 years of technical experience in medical devices, quality inspection, or similar precision technical environment.
Exposure to inspection, testing, or quality control processes advantageous.
Basic understanding of diagnostic tools and inspection equipment.
Proficiency in MS Office Suite (Word, Excel, Outlook) and basic equipment management systems.
 
Main Tsks/Responsibilities:
Inspection and Assessment
Perform incoming inspection of equipment including visual, functional, and leak testing.
Assess device condition and support accurate quotation and repair decisions.
Identify visible defects, wear patterns, and potential failure points.
 
Preventative Maintenance
Perform cleaning, basic servicing, and preventative maintenance activities as defined by OEM procedures.
Ensure scopes meet baseline functional and safety requirements prior to repair or release.
 
Documentation and Reporting
Accurately record inspection findings and device condition.
Review customer documentation to ensure all requirements are captured.
 
Quality and Compliance
Adhere to ISO 13485, OEM standards, and internal SOPs.
Maintain strict control of inspection processes and documentation.
 
Tools and Equipment
Ensure inspection tools and test equipment are calibrated and fit for use.
 
Special Knowledge and Skills:
Technical Expertise and Equipment Knowledge
Dialysis System Understanding
Inspection Methodology
Fault Recognition
Diagnostic Tools Usage
Preventative Maintenance Awareness
 
Quality, Compliance, and Safety Knowledge
Regulatory Standards Compliance: Basic understanding of ISO 13485 requirements and adherence to internal quality management systems and SOPs.
Inspection Accuracy and Traceability: Ability to produce detailed, accurate, and traceable inspection reports that support repair decisions and cost estimation.
Contamination Control: Knowledge of handling protocols for medical devices, including infection control, cleaning requirements, and safe handling practices.
Patient Safety Awareness: Understanding that inspection outcomes directly impact patient safety and device reliability.
  
Project Management and Workflow Efficiency
Workflow Discipline: Ability to manage repetitive inspection processes efficiently while maintaining high accuracy.
Throughput Management: Contributes to maintaining inspection turnaround times to support repair workflow.
Handover Accuracy: Ensures clear and structured communication of findings to repair technicians to avoid rework or misdiagnosis.
 
Customer Support and Training
Internal Support Role: Provides accurate inspection data to support internal repair teams and cost estimation processes.
Quality Feedback Loop: Contributes to identifying recurring faults and feeding back trends to improve repair processes.
 
Communication and Collaboration
Structured Reporting: Ability to clearly document technical findings in a manner understandable to both technical and non-technical stakeholders.
Team Collaboration: Works closely with repair technicians and quality personnel to ensure alignment on device condition and required actions.
 
Pharmacovigilance Principles:
Understanding of pharmacovigilance practices for monitoring and reporting adverse events.
Commitment to contributing to pharmacovigilance efforts.
 
ISO 13485 Standards:
Basic awareness of ISO 13485 standards for quality management systems.
Recognition of the importance of quality management systems in ensuring product safety and compliance.