SUMMARY:
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POSITION INFO:
Reputable medical company based in East London are seeking an experience applicant to join this team.
Requirements :
- Must have Grade 12
- Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues
- Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment
- Customer Service: A friendly demeanour and patience to handle patient inquiries and concerns professionally
- Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR)
- Medical Terminology: Basic knowledge of medical terminology is beneficial
Responsibilities:
- Greeting patients warmly and checking them in upon arrival
- Answering phone calls and scheduling appointments
- Providing information about services, procedures, and clinic policies
- Handling patient inquiries and resolving issues or escalating them as necessary
- Updating and maintaining patient records accurately
- Verifying insurance information and processing insurance claims
- Collecting payments, issuing receipts, and managing billing inquiries
- Managing electronic and paper filing systems efficiently
Working hours: Monday to Friday 7am to 16:00pm
2 Saturdays on and 2 Saturdays off a month
Should you wish to apply please submit your CV through for consideration.
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
