Medical Receptionist & PA

SUMMARY:
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POSITION INFO:

MEDICAL RECEPTIONIST & PERSONAL ASSISTANT

BLOUBERGSTRAND, West Coast | Western-Cape (South Africa)

STARTING DATE: 01 January 2026

REPORTS to: Practice Manager / Doctor

EMPLOYEMENT TERMS: Full Time Employment

TRADING HOURS & SHIFTS:

• Monday to Friday 08:00 - 17:00 
• Saturday - based on operations/appointment only 
• CLOSED Sundays & major public holidays

SALARY & COMPANY BENEFITS:

• R12,000 - R16,000 per month (based on relevant experience)

MINIMUM REQUIREMENTS:

1. Certificate in Administration / Secretary / Business Administration 
2. Experience working in Medical Reception
3. Personal Assistant Experience - BONUS
4. Must be based around Bloubergstrand for ease of travel & flexibility - with your own, reliable transport
5. Strong admin skills - meticulous
6. Computer confident including Microsoft Office, WhatsApp & Social Media
7. Proficient in medical booking software (Health Access)
8. Highly presentable & professionally groomed
9. Prior experience working in Plastic Surgery / Aesthetics or Dermatology - favourable
10. The ability to multi-task in a high pressure environment, our front desk is extremely busy (phone rings, patient checking in/out, taking payments etc.)

SUMMARY OF DUTIES:

1. ADMINISTRATION / RECEPTION

• Filing
• Scheduling & updating online diary
• Patient communication (WhatsApp / Reminders / Birthday wishes / Marketing)
• Preparing patient files for next day
• Welcome patients 
• General admin duties
• Prepare refreshments for reception / staff
• Collect patient where operationally required 
• Update social media accounts (Facebook, Instagram, WhatsApp, etc.)

2. PERSONAL ASSISTANCE

• Prep Doctor room for day (open & close)
• Book flights & itinerary for Dr travels
• Coordinate training
• Liaise with reps & services providers
• Run errands 

3. OTHER

• Assist in other departments where operationally required