Medical Administrator

SUMMARY:
Medical Administrator

POSITION INFO:

Location: Roodepoort, Gauteng
Position Type: Full-Time
Salary: Market-Related

Medical Resources Group is recruiting on behalf of our client for an experienced, reliable, and detail-oriented Medical Administrator to join their healthcare team in Roodepoort.

The successful candidate will be responsible for providing comprehensive administrative and patient support, including patient scheduling, data capturing, medical aid administration, account management, referrals, and coordination of home visits and palliative care patients.

This position is suited to an experienced administrator who is professional, organised, punctual, and comfortable working in a busy medical environment.

Key Responsibilities

Patient Administration & Scheduling

• Schedule and coordinate patient appointments
• Manage and coordinate home visits
• Maintain accurate patient records and information
• Capture patient and clinical information accurately
• Open and maintain patient accounts
• Follow up on outstanding patient information and documentation
• Manage patient communication professionally via telephone, email, and WhatsApp

Medical Administration

• Follow up on palliative care patients and clinical reports
• Coordinate and follow up on medical referrals
• Assist with the preparation and management of clinical documentation
• Follow up on outstanding reports and referral documentation
• Maintain accurate and confidential medical records
• Assist with general practice administration as required

Medical Aid & Accounts Administration

• Verify medical aid membership and benefits
• Check available medical aid funds and benefits
• Manage and collect patient co-payments
• Assist with AIMS and medical aid benefit checks
• Open and maintain patient accounts
• Follow up on outstanding accounts and payments
• Assist with medical aid-related queries and administration

Clinical Coding & Chronic Medication Administration

• Apply and work with ICD-10 diagnostic codes
• Ensure accurate capturing of relevant medical information
• Assist with chronic prescription administration and related patient follow-ups
• Maintain accurate records relating to chronic medication and prescriptions

General Administration

• Perform accurate data capturing
• Utilise Our Health and relevant healthcare systems
• Work with Microsoft Office, Outlook, and Excel
• Manage incoming and outgoing correspondence
• Maintain electronic and physical filing systems
• Ensure patient information is handled confidentially
• Provide general administrative support to the medical team

Minimum Requirements

• Matric Certificate (Grade 12) – Essential
• Previous experience in a medical administration or healthcare environment – Essential
• Good knowledge of ICD-10 codes – Essential
• Experience with medical aid benefit checks and administration
• Knowledge of chronic prescriptions and related administration
• Strong data capturing skills
• Computer literate with experience in:
• Our Health
• Microsoft Office
• Microsoft Outlook
• Microsoft Excel
• Excellent telephone etiquette and communication skills
• Strong administrative and organisational skills
• Excellent attention to detail
• Reliable and punctual
• Ability to maintain confidentiality
• Own reliable transport will be advantageous

Personal Attributes

• Professional and patient-focused
• Reliable and dependable
• Punctual and well organised
• Strong attention to detail
• Able to work independently and as part of a team
• Good communication and interpersonal skills
• Comfortable dealing with patients and healthcare professionals
• Able to manage multiple administrative tasks efficiently
• Proactive and willing to assist where required

Working Hours

Monday – Thursday: 07:30 – 16:30
Friday: 07:30 – 14:00
Saturday: 1 Saturday per month

To Apply: R

Subject Line: Medical Administrator – Roodepoort

If you do not receive feedback within 2 weeks, please consider your application unsuccessful.