Medical Accounts Administrator, East London

SUMMARY:
We are seeking a Medical Accounts Administrator for a permanent role based in East London, Eastern Cape.

POSITION INFO:
Applicants are required to meet the following criteria:
 

• Grade 12 with proven experience in a medical administration / healthcare related finance role (non-negotiable)
• Solid knowledge of medical aids, billing systems, and claim processes
• Strong communication skills, both verbal and written
• Ability to handle sensitive information with professionalism and confidentiality
• Previous experience in debt recovery or a similar field beneficial
• Proficiency in office software and medical administrative tools

• General administrative duties, including managing patient records, filing, and office coordination
• Phone communication with patients and medical aid providers to follow up on outstanding debts
• Liaise with medical aids to query and resolve claims issues
• Assisting with payment tracking from patients and medical aids
• Respond to inquiries from patients, medical aids, and healthcare professionals