Lodge Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002452/Trav

Date posted:

Thursday, July 23, 2026

Location:

Madikwe Reserve, South Africa

Salary:

25000 Monthly

SUMMARY:
A magnificent luxury safari lodge is looking for a LODGE MANAGER.

POSITION INFO:
This is well-established, family-oriented luxury safari lodge is set within a well known Big Five reserve, famous for its intimate, nature-immersed experiences and strong focus on warm, personalised hospitality. They are looking for a hands-on, guest-focused leader who can seamlessly balance operational oversight with exceptional service delivery - someone who is passionate about the bush, thrives in a close-knit team environment, and is committed to creating memorable, high-end guest experiences.

Candidate Responsibilities:

Oversee the day-to-day operations of the lodge to ensure smooth, efficient, and high-quality service delivery across all departments
Lead, manage, and motivate staff, including training, performance management, and fostering a strong service-driven team culture
Ensure exceptional guest experience from arrival to departure, handling feedback and resolving issues promptly and professionally
Manage budgets, cost control and procurement to support the lodge’s profitability and sustainability
Maintain high standards of lodge presentation, upkeep, health, safety, and compliance with all operational policies and procedures

Core Criteria:

Previous experience in lodge management or senior hospitality operations within a luxury safari lodge environment
Strong leadership skills with the ability to manage, motivate, and develop diverse teams
Excellent guest relations skills with a strong focus on personalised, high-end service delivery
Strong problem-solving abilities with a calm, hands-on approach in high-pressure situations
Excellent communication and interpersonal skills
Passion for conservation, wildlife, and delivering authentic bush experiences in a remote environment

Package Offer:

Accommodation and meals provided
3 weeks on/1 week off work cycle
21 days annual leave
Contribution to medical aid and provident fund
Access to staff recreation centre

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