Lodge Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB003144/Tori

Date posted:

Thursday, June 25, 2026

Location:

Grahamstown, South Africa

SUMMARY:
Job Purpose
The Lodge Manager oversees the daily operations of the lodge to ensure exceptional guest experiences, efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values. The Lodge Manager plays a key leadership role in driving operational excellence, guest satisfaction, and team performance, while balancing financial targets and resource management.
Key Responsibilities

Overall oversee daily operations of the lodge/ villa, including accommodations, food &beverage, dining, recreational activities, and guest services.
Supervise lodge staff, including training, scheduling, and performance management.
Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
Enforce health and safety standards and procedures.
Stay updated on industry trends, regulations, and best practices.
Ensure positive guest experience and great attention to detail throughout the guests' stay.

POSITION INFO:
Required Skills/ Attitude/ Qualifications:

A positive, energetic, and caring attitude.
Willingness to assist in all departments.
Fostering successful teamwork and building strong rapport within the team.
Experience in running all aspects of the different lodge departments.
Excellent People skills.
Excellent Computer Skills (Windows, Office, especially Excel, Res-request, and Sage POS)
Strong leadership and communication skills.
Knowledge of wildlife conservation and sustainable practices.
Excellent organizational and problem-solving abilities.
Ability to work under pressure.
Excellent knowledge of Food and Beverage and service
Ability to communicate effectively in English
5 years’ experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles.
Valid Driver's License

Similar jobs you might be interested in:

Lodge Manager
Location: Grahamstown
Salary:
Job PurposeThe lodge manager oversees the daily operations of the lodge to ensure exceptional guest experiences, efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values. The lodge manager plays a key leadership r...
Today

Assistant Lodge Manager
Location: Paterson
Salary:
Key Performance Areas of this position include:- Measure and enhance overall guest satisfaction, including managing special requests.- Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.- Assistant the lodge manager to oversee day-to-day lodge team service operations.- Uphold and elevate the service standards provided by the lodge team.- Ensure effective supervision an...
13 days ago

Assistant Lodge Manager
Location: Paterson
Salary:
Key Performance Areas of this position include:- Measure and enhance overall guest satisfaction, including managing special requests.- Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.- Assistant the lodge manager to oversee day-to-day lodge team service operations.- Uphold and elevate the service standards provided by the lodge team.- Ensure effective supervision an...
13 days ago

Lodge Manager
Location: Grahamstown
Salary:
Job PurposeThe lodge manager oversees the daily operations of the lodge to ensure exceptional guest experiences, efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values. The lodge manager plays a key leadership r...
16 days ago

Lodge Manager
Location: Grahamstown
Salary:
Job PurposeThe lodge manager oversees the daily operations of the lodge to ensure exceptional guest experiences, efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values. The lodge manager plays a key leadership r...
24 days ago

Lodge manager
Location: Grahamstown
Salary:
Job PurposeThe lodge manager oversees the daily operations of the lodge to ensure exceptional guest experiences, efficient service delivery, and smooth coordination across departments. This role is responsible for managing staff, maintaining facilities, ensuring compliance with health and safety standards, and upholding the lodge’s brand and values. The lodge manager plays a key leadership r...
28 days ago

Assistant Lodge Manager
Location: Paterson
Salary: 21800
A spectacular game reserve is looking for an ASSISTANT lodge manager to join their team.
31 days ago

Butler
Location: Paterson
Salary:
Key Performance Areas of this position include:âª Acknowledges, welcomes, and greets guests using the appropriate levels of discretion, using the correctforms of addressâª Escorts guests to their accommodationâª Full orientation of guest’s roomâª Offers to explain detailed services and facilities to guestsâª Provides personalised services, demonstrating a sense of urgency, priority and ...
13 days ago

Butler
Location: Grahamstown
Salary:
5 Star lodge is looking for a Butler.Key Performance Areas of this position include:Acknowledges, welcomes, and greets guests using the appropriate levels of discretion, using the correct forms of address Escorts guests to their accommodation Full orientation of guest’s roomOffers to explain detailed services and facilities to guestsProvides personalised services, demonstrating a sense of ur...
13 days ago

Guest Relations Officer
Location: Paterson
Salary: 15000
A luxurious Private Game Reserve in the heart of the Eastern Cape is looking for a ðð¨ðð¦ð§ ð¥ðððð§ðð¢ð¡ð¦ ð¢ðððððð¥!
24 days ago

Lodge Manager

Similar jobs you might be interested in:

Jobseekers

Recruiter

General