Lodge Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001627/Trav

Date posted:

Tuesday, July 1, 2025

Location:

Hoedspruit, South Africa

Salary:

18000

SUMMARY:
A luxury lodge located in the Greater Kruger region is looking for a hands-on ðð¢ððð ð ðð¡ðððð¥ to lead their daily operations.

POSITION INFO:
The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a passion for delivering consistently high levels of guest experience. This is a live-in role requiring strong operational oversight, excellent communication abilities, and a solutions-driven mindset.

Candidate Responsibilities:

Oversee all lodge departments including Front of House, Housekeeping, Maintenance, F&B, and Guest Relations
Manage the daily operation of the lodge to ensure smooth and efficient service delivery
Maintain the highest standards of guest experience across all touchpoints
Train, develop, and motivate a multicultural team to consistently perform to high standards
Handle stock and inventory control, procurement, and monthly reporting
Assist with budgeting and cost control, and ensure financial targets and KPIs are met
Ensure property maintenance and infrastructure upkeep are carried out proactively
Maintain health, safety, and hygiene standards in accordance with company and legal requirements
Coordinate and manage all lodge hosting responsibilities and guest interaction

Candidate Requirements:

Minimum 3–5 years of experience in lodge or hospitality management (preferably in a Big 5 reserve)
Strong leadership and team management skills
Experience in guest service delivery and conflict resolution
Financial acumen with experience in budgeting, reporting, and stock control
Solid computer literacy including MS Office; knowledge of property/lodge management systems an advantage
Must be highly organized, hands-on, and adaptable
Strong communication and interpersonal skills
Valid driver's license (Code B or higher)

This is a live-in position.

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