Lodge Anchor- Luxury 5* lodge

SUMMARY:
Job Title: Lodge Anchor / Duty Manager
Location: Simonstown, Western Cape
Accommodation: Live-in position (private staff quarters provided)
Start Date: As soon as possible
Employment Type: Full-time, permanent

About the Role

Key Responsibilities

• Manage the front-of-house operations, including guest check-in/check-out, hosting, and concierge services
• Ensure an exceptional guest experience throughout the lodge stay
• Supervise and support junior staff across all departments (housekeeping, kitchen, service, maintenance)
• Conduct room checks and maintain lodge standards
• Coordinate daily staff tasks and briefings
• Assist with inventory and stock control
• Oversee reservations and guest communication prior to arrival
• Act as the point of contact for any guest queries or concerns
• Step in for the General Manager or Owners when required

Requirements

• Minimum 3–5 years’ experience in hospitality, with at least 1–2 years in a supervisory or lodge anchor role
• Strong leadership, communication, and organizational skills
• Excellent knowledge of front-of-house operations, food & beverage service, and guest engagement
• Proficient in MS Office and reservation systems
• Fluent in English (Afrikaans or additional languages beneficial)
• Valid South African driver’s license (PDP an advantage)
• Friendly, hands-on, calm under pressure, and highly professional in appearance and conduct
• South African citizenship or valid work permit

What We Offer

• Competitive salary (dependent on experience)
• On-site accommodation and meals
• Uniform and laundry service
• Paid time off and a structured leave cycle
• Opportunity to work in a picturesque, nature-filled environment

POSITION INFO:
Job Title: Lodge Anchor / Duty Manager
Location: Simonstown, Western Cape
Accommodation: Live-in position (private staff quarters provided)
Start Date: As soon as possible
Employment Type: Full-time, permanent

About the Role

Key Responsibilities

• Manage the front-of-house operations, including guest check-in/check-out, hosting, and concierge services
• Ensure an exceptional guest experience throughout the lodge stay
• Supervise and support junior staff across all departments (housekeeping, kitchen, service, maintenance)
• Conduct room checks and maintain lodge standards
• Coordinate daily staff tasks and briefings
• Assist with inventory and stock control
• Oversee reservations and guest communication prior to arrival
• Act as the point of contact for any guest queries or concerns
• Step in for the General Manager or Owners when required

Requirements

• Minimum 3–5 years’ experience in hospitality, with at least 1–2 years in a supervisory or lodge anchor role
• Strong leadership, communication, and organizational skills
• Excellent knowledge of front-of-house operations, food & beverage service, and guest engagement
• Proficient in MS Office and reservation systems
• Fluent in English (Afrikaans or additional languages beneficial)
• Valid South African driver’s license (PDP an advantage)
• Friendly, hands-on, calm under pressure, and highly professional in appearance and conduct
• South African citizenship or valid work permit

What We Offer

• Competitive salary (dependent on experience)
• On-site accommodation and meals
• Uniform and laundry service
• Paid time off and a structured leave cycle
• Opportunity to work in a picturesque, nature-filled environment