Legal and Commercial Specialist

SUMMARY:
To provide integrated legal and commercial contract management services and conducting comprehensive contract reviews that encompass legal and commercial considerations.

POSITION INFO:

The role serves to manage as the single point of accountability for all client contractual matters within the business, ensuring efficient contract processing while protecting company interests and supporting business objectives across the company’s portfolio throughout Africa and the Middle East. This role shall also support the Procurement department on supplier contracts.

Operational Deliverables

Client Agreement Management

Design and implement standardised operating procedures across the account portfolio to ensure service delivery consistency and excellence.

• End to end contract management for all client agreements (enterprise and local) across the company business portfolios including: Facilities Management agreements;
  • Advisory and Transactions client agreements;
  • Capital Markets service agreements;
  • Project management agreements;
  • Property Management client contracts;
  • Data Center Services agreements; and
  • Any other existing and future Portfolio client agreements within the company, which relates to clients.
  • Negotiate, draft and/or review all client agreements which may include Master Service Agreements (MSAs), Local Country Agreements, employee transfer agreements, data transfer agreements, confidentiality agreements and associated documentation.
  • Attend the negotiation meetings for client agreements as may be required.
  • Respond to client queries related to agreement terms and conditions.
  • Provide legal advisory services on all aspects of client agreements.
  • Address initial legal queries and interpretations on client agreements.
  • Ensure all client agreements align with business objectives and service delivery requirements as defined and provided.
  • Escalate any identified contractual risks in line with the approved Delegation of Authority.

Commercial Analysis & Risk Assessment

• Analyze commercial terms, pricing structures and financial implications of client agreements; aligning with the approved S1.
• Assess and mitigate commercial and legal risks.
• Evaluate service delivery requirements and ensure contractual alignment with operational capabilities.
• Provide commercial guidance on client agreement variations, renewals and extensions.
• Collaborate with business units to understand service requirements and translate them into contract terms.
• Optimize contract terms to enhance profitability while maintaining competitive positioning.

Supplier Agreement Support

• Analyze commercial terms, pricing structures and financial implications of client agreements; aligning with the approved S1.
• Assess and mitigate commercial and legal risks.
• Evaluate service delivery requirements and ensure contractual alignment with operational capabilities.
• Provide commercial guidance on client agreement variations, renewals and extensions.
• Collaborate with business units to understand service requirements and translate them into contract terms.
• Optimize contract terms to enhance profitability while maintaining competitive positioning.

Legal Advisory & Compliance

• Provide legal advice and guidance on client and supplier agreement-related matters to all business portfolios.
• Ensure compliance with relevant laws and regulations across all business portfolios relating to client and supplier agreements.
• Monitor regulatory changes affecting client and supplier agreements and service delivery obligations.
• Address legal interpretations and provide advisory on contractual disputes.
• Handle breach notices and formal communications related to client and support on supplier agreements.

Process Optimization & Efficiency

• Streamline client agreement review processes to reduce turnaround times and eliminate bottlenecks.
• Implement standardized contract management procedures across all business portfolios, including support on Agiloft and any other related systems.
• Maintain accurate client agreement documentation.
• Track and report on contract life-cycle of the client agreements in the contract management system.
• Continuously improve contract management processes and template frameworks.

Stakeholder Management

• Ensure contractual compliance and optimal delivery of all service-level agreements (SLAs) and KPIs.
• Support negotiations and renewals of client contracts.
• Provide strategic input into pricing models and contractual risk sharing.
• Champion commercial governance and accountability.