LEARNING SUPPORT OFFICER (VET)

Recruiter:

Brentwood Recruitment

Job Ref:

JHB000035/DL

Date posted:

Monday, November 10, 2025

Location:

Midrand, South Africa

SUMMARY:
Our Client in the education industry is seeking a Learning Support Officer (Office-Based) who will be responsible for the coordination and administration of online VET training courses

POSITION INFO:
Education and experience:

Diploma or degree in Education or a related field would be beneficial
2–3 years’ experience in a student support, tutoring, or learning assistance role, preferably in a tertiary education environment
Understanding of adult learning principles
Ability to adapt to diverse learning needs
Knowledge of inclusive learning practices and strategies
Understanding of barriers to learning and methods to support diverse student needs
Strong interpersonal and communication skills (verbal and written)
Good organizational and administrative skills
Proficiency in relevant software and technology
Computer literacy (MS Office, Learning Management Systems such as Moodle or Blackboard).

Duties and responsibilities:

Answering customer queries
Receiving registrations from students and registering them on the courses you are coordinating
Coordinating courses (scheduling of webinars, liaising with lecturers, compiling course materials, creating, and sending certificates, maintaining accurate records for all of your courses and adhering to all compliance requirements)
Identifying and counselling underperforming students
Liaising with overseas offices regarding courses
Quality monitoring
Ensure that the courses you coordinate fully comply with all the Standards for Registered Training Organizations
Implementing company policies and procedures
Training lecturers and students on the use of Blackboard Collaborate
Assisting in the scheduling of courses (add to database/ website)
Working with and maintaining the Moodle site
Providing assistance to the College Manager and your colleagues
Assisting with the institutes accounts
Ad hoc tasks as required by the college manager
Implementing and complying with company copies and procedures

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