ORGANISATIONAL EFFECTIVENESS SPECIALIST

SUMMARY:
Facilitate mid-level change initiatives and optimize organisational structures

POSITION INFO:

ORGANISATIONAL EFFECTIVENESS SPECIALIST
Human Resources

Reporting to a Head of Organisational Effectiveness
Facilitate mid-level change initiatives and optimize organisational structures within a dynamic, fast-paced environment. This role combines change management methodologies (e.g. ADKAR, Prosci, or Kotter's 8-Step Model) with organisational design principles to align structures, roles, and processes with the company's strategic objectives. The officer also applies industrial psychology insights to enhance employee engagement, mitigate resistance, and foster a resilient workforce.
Implementation of operational frameworks, business models, organisational systems, structures, practices, processes, policies, procedures, and controls that support the organisations growth and capability strategy.

Job Purpose
The purpose of the role is to implement plans that support various functions in achieving the organisations overarching growth strategy. Responsible for driving and supporting organisational transformation initiatives by applying change management principles and organisational design strategies to enhance business performance, employee engagement, and operational efficiency. This role ensures that change initiatives, such as process optimizations, technology implementations, or structural redesigns, are executed smoothly, with minimal disruption and maximum adoption. Foster a culture of adaptability, aligns organisational structures with strategic goals, and builds workforce capability to sustain long-term growth and effectiveness. The role is therefore responsible for learning, organisational development, change management and employee wellness within BevCo.

Key Accountabilities and Outputs
Employee Engagement and Culture:
Apply industrial psychology principles to assess employee morale, engagement, and readiness for change, designing interventions to address gaps.
Promote a culture of adaptability, collaboration, and continuous improvement through targeted programs and initiatives.

Employee Wellness:
National coordination and management of employee wellness initiatives
Collaborate with regional human resources on regional wellness initiatives
Engage and collaborate with BevCo's wellness partners to arrange events and activities
Manage national wellness budget

Organisational Development
Design organisational development programs to nurture and enhance organisational capability.
Contribute to Learning and Development recognition initiatives to acknowledge and celebrate employee achievements.
Assist in managing Skills Development programs to enhance employee skills and capabilities.
Support in compiling the Workplace Skills Plan and Annual Training Report, ensuring compliance with organisational and regulatory requirements.

Change Management
Develop and implement change management plans, including communication, training, and stakeholder engagement strategies, to support organisational initiatives.
Conduct impact assessments to identify risks, resistance, and opportunities associated with change initiatives.
Monitor and measure adoption rates, employee readiness, and project outcomes, providing actionable insights to leadership.

Project Management
Provide project status updates and executive summaries
Track key performance indicators (KPIs) related to change adoption, organisational effectiveness, and employee engagement.
Provide regular reports and recommendations to leadership on the progress and impact of change and design initiatives.

Risk Mitigation and Problem Solving:
Identify potential barriers to change, such as resistance or misalignment, and develop mitigation strategies.
Resolve conflicts and challenges that arise during change implementation, ensuring minimal disruption to operations.

Qualifications and Experience
Honours degree in Industrial Psychology or equivalent postgraduate qualification.
Masters Degree preferential.
5+ years of experience in change management, organisational design, organisational effectiveness, or a related field (e.g., HR consulting, project management).
Proven experience applying change management methodologies (e.g., ADKAR, Prosci, or Kotter's 8-Step Model).
Hands-on experience in organisational design, including role profiling, workforce planning, or process optimisation.
Experience working with cross-functional teams and managing stakeholder relationships in a dynamic environment.
Prosci Change Management Certification, Kotter's Change Management Certification, or equivalent advantageous.

Key Qualities
Analytical Thinking: Ability to assess complex organisational challenges, analyze data, and develop evidence-based solutions for change and design initiatives.
Communication Skills: Exceptional verbal and written communication skills to articulate change visions, engage stakeholders, and facilitate training or workshops.
Emotional Intelligence: Strong interpersonal skills, with the ability to understand employee needs, manage resistance, and foster a positive change culture.
Adaptability: Comfortable navigating ambiguity and adjusting strategies in response to evolving business needs or project requirements.
Collaboration: Team-oriented, with the ability to build trust and work effectively with diverse stakeholders, including senior leadership and frontline employees.
Industrial Psychology Expertise: Deep understanding of human behavior in organisational contexts, enabling effective employee engagement and change adoption strategies.
Project Management: Strong organisational skills to manage multiple initiatives, prioritize tasks, and deliver results within deadlines.

Behav