Junior Operator - NOC

SUMMARY:
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POSITION INFO:

We are seeking a Junior Operator to support and monitor production environments, including networks, mainframe systems, and servers within a banking or financial services environment. The role involves executing daily and month-end batch processing, performing routine system backups, monitoring ATM and POS transactions, and ensuring all connectivity environments remain fully operational.

What you'll do:

• Monitoring of all environments (networks, mainframe, servers etc.) connectivity
• Execute daily batch processing for banking clients
• Execute month-end batch processing for banking clients
• Diagnose and correct equipment malfunctions
• Perform daily backups as per operational procedures
• Shift handover and effective communication with regards the production and development systems
• Continuous updates of daily reports
• Effectively execute requests from users
• Good understanding of operating standards and procedures
• Tapes and tape library management
• Monitoring of transactions of the banks on ATM’s and POS
• Organise and schedule production work
• Understanding of JCL and mainframe commands
• Understanding CA Workload Automation ESP (scheduling product)
• Understanding of operation standards in the mainframe environment
• Troubleshoot problems arising from system errors and if needed escalate
• Responsible for monitoring all connectivity environments, as well as continuous updates of all daily reports
• To perform after hours and weekend help desk functions

Your Expertise:

• Previous experience in Data Centre advantageous
• Previous financial services experience advantageous
• Communication skills
• Problem solving techniques
• Ability to work as a team
• Ability to work under pressure, cope with stress

Qualifications:

• Matric