Junior Identity & Access Management (IAM) Administrator

SUMMARY:
Our client based in Parktown is looking for a Junior Identity & Access Management Administrator for a 6 months contract. The Junior IAM will be required to support the IDM team in managing user identities, access rights, Mobile Data SIM allocations and compliance with internal IT governance standards. The role will focus on executing routine access management tasks, maintaining audit evidence, managing Mobile Data SIM life-cycle and assisting with incident resolution and system hygiene. Furthermore, ad hock tasks will be required for monitoring and supporting IDM owned applications.

POSITION INFO:
Qualifications and Experience Required:

• Matric plus Diploma in Information Technology, Computer Science or related field.
• Certifications in Microsoft Active Directory, Azure, or CompTIA Security+ are advantageous.
• Exposure to identity governance tools (e.g., PAM360, DSP) 
• 2 years experience in IT support, systems administration, or IAM environment
• Exposure to ITSM tools such as ServiceNow, Remedy, or similar
• Experience supporting Windows Server and Active Directory environments
• Basic understanding of Microsoft Active Directory and Windows Server environments.
• Knowledge of Identity and Access Management (IAM) concepts.
• Familiarity with Microsoft 365 / Azure AD / Entra ID.
• Basic understanding of networking and IT security principles.
• Understanding of user account management and access control principles.
• A working knowledge of MS Excel, MS Word and MS Outlook.
• Strong attention to detail, meticulous and ability to follow structured processes.
• Good written and verbal communication skills.
• Strong troubleshooting and problem-solving skills.
• Good documentation and reporting abilities.
• Ability to work independently and as part of a team.
• Proactive attitude toward learning and task ownership.

• Assist in provisioning, modifying, and deactivating user accounts across Active Directory (AD) and cloud platform (Azure Entra).
• Support the review and update of access rights for movers and leavers, ensuring evidence is documented and stored per audit requirements.
• Manage security groups, distribution groups, and functional mailboxes.
• Perform routine AD health checks and system monitoring (e.g. passwords older than 90 days).
• Verify Oracle Terminations report and AD end dates are aligned. To follow-up with discrepancies and maintain records and acknowledgment of resolution for these discrepancies.

• Create and maintain folders with evidence for leavers, movers, privilege & service accounts as part of IPCR and related audit cycles.
• Assist with the Mobile Data Management System life cycle and verification of SIMs issued.
• Assist with monthly patch deployment server reboots, testing and evidence gathering.

• Monitor, update and follow-up with ServiceNow/Email/Teams requests and incidents.
• Daily review of Calls-to-Close.

• DataSecurity Plus by ManageEngine (DSP): Daily health checks, weekly file server data trend reviews, weekly review for new releases, Create file sever reports for reviews.
• Privileged Access Management 360 by ManageEngine (PAM360): Daily health checks and weekly review for new releases.
• AD Creation Tool (ADCT): Daily health checks and creation of accounts as required.