Junior Front Line Administrator (Legal Practice)

SUMMARY:
Overview:
A legal practice is seeking a professional and well-presented Junior Front Line Administrator to manage reception and front-office duties. This role is suited to an individual who is calm under pressure, organised, and able to operate efficiently in a fast-paced, high-pressure environment without taking matters personally.

POSITION INFO:
Key Responsibilities:
Reception & Client Liaison

• Answer and screen incoming calls in a professional manner
• Take accurate messages and ensure timely relay to relevant staff
• Meet and greet clients courteously and professionally
• Maintain a neat and welcoming reception area

• Collect, collate and verify FICA documentation
• Ensure accurate storage and filing (physical and/or electronic) of FICA records
• Maintain compliance with FICA requirements and internal procedures
• Assist with follow-ups on outstanding documentation

• Provide ad hoc administrative assistance to attorneys and support staff
• Assist with scanning, filing, data capturing and document preparation
• Support general office coordination as required

• Matric (Grade 12)
• Previous reception or administrative experience (legal environment advantageous)
• Basic understanding of FICA documentation and compliance (or willingness to learn)
• Strong telephone etiquette and interpersonal skills
• Good organisational skills and attention to detail
• Computer literate (MS Office)
• Residing in or near Stellenbosch

• Calm and composed under pressure
• Professional and well-presented
• Emotionally resilient and able to separate the nature of legal work from personal feelings
• Reliable and punctual
• Team player with a helpful attitude