Junior Application Support Engineer

Recruiter:

The Legends Agency

Job Ref:

9396753Y

Date posted:

Thursday, October 2, 2025

Location:

Durban, South Africa

Salary:

Market-related

SUMMARY:
Kickstart your IT career supporting data-driven solutions that power business efficiency.

POSITION INFO:

- Junior Application Support Engineer
  
  Kickstart your IT career supporting data-driven solutions that power business efficiency.
  Durban (Office-based) R15 000 R20 000 | 8am to 5pm
  
  About Our Client
  Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration, and reliability, the team encourages continuous improvement and offers an environment where technical talent can thrive and grow.
  
  The Role: Junior Application Support Engineer
  This role provides vital support for business-critical applications and databases, ensuring accuracy, availability, and security of information. You will be responsible for managing campaign processes, optimising SQL performance, and assisting with system improvements to keep operations running smoothly.
  
  Key Responsibilities
  
  Minimum 1 year of experience with SQL in a support or technical role
  
  Configure and maintain scheduling and automation tools
  
  Import, validate, and monitor daily data files to ensure accuracy
  
  Optimise SQL queries and maintain database performance
  
  Assist with database maintenance, backups, and security
  
  Support stakeholders with reporting, analysis, and troubleshooting
  
  Test new functionality and contribute ideas for process improvements
  
  About You
  
  IT Diploma (minimum), Degree preferred
  
  At least 1 year of SQL experience (contact centre/BPO exposure advantageous)
  
  Knowledge of MS SQL Server, SSRS, APIs, and MS Office
  
  Strong analytical and problem-solving skills
  
  Customer-service oriented with excellent communication skills
  
  Organised, adaptable, and able to work well under pressure

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