SUMMARY:
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POSITION INFO:

About role:

We are looking for a Junior Administrator to join a dynamic financial services team. The successful candidate will be organised, detail-oriented and proactive, with strong administrative skills and the ability to manage multiple tasks accurately within tight deadlines.

KEY RESPONSIBILITIES:

• Prepare and maintain client files for new business and review processes.

• Ensure all client documentation is complete, accurate and compliant.

• Prepare files within the required 48-hour turnaround time.

• Maintain accurate registers, trackers and filing systems.

• Assist with quotations, comparisons and Medprac administration.

• Follow up on outstanding documentation and requirements.

• Provide administrative support to Brokers, Compliance and Administration teams.

• Identify missing information, gaps or delays and escalate these promptly.

• Maintain accurate and confidential client records.

• Assist with reporting and general administrative duties as required.

MINIMUM REQUIREMENTS:

• 2–3 years' administrative experience.

• Experience within financial services, insurance or investments will be advantageous.

• Strong Microsoft Office and Excel skills.

• Excellent attention to detail and organisational skills.

• Strong communication and follow-up abilities.

• Ability to work under pressure and meet deadlines.

• Ability to manage multiple priorities effectively.

• Strong reporting and administrative skills.

• Reliable, accountable and proactive approach to work.

• Knowledge of FAIS, FICA and POPIA will be advantageous.

THE IDEAL CANDIDATE

We are looking for a hands-on and detail-driven administrator who takes ownership of their work, follows through on outstanding tasks and understands the importance of accuracy and compliance.