Internal Sales - Steel Industry

Recruiter:

South Cape Recruitment

Job Ref:

CAW000613/YM

Date posted:

Monday, January 19, 2026

Location:

Cape Town, South Africa

SUMMARY:
Internal Sales (Steel Industry)

Our client in the steel industry is looking for a dynamic, driven and motivated Internal Salesperson to join their team.

The ideal candidate should have Steel & Tube and / or Sheet & Plate experience as this would be hugely beneficial.

Candidate MUST be Cape Town based

Duties and responsibilities include but not limited to:

Answering of incoming calls and converting enquiries into sales
Handling of customer complaints & queries
Ensuring that there is a set system to capture sales, enquiries / orders and monitor the information
Quoting by phone and email
Receiving and processing of sales orders onto Syspro
Sourcing of stock (standard and non-standard) from approved suppliers
checking on back orders on a daily basis and release invoices for delivery
Expediting of sales orders (deliveries)
General office duties
Updating of customer discount structures on Syspro
Liaise with Warehouse Manager regarding deliveries
Leasing with external sales staff
Accompany externals sales staff on customer visits as and when required
Providing leads to external sales staff
All quotes to be followed up
Orders to liaised with the responsible external sales representative
Ensure to keep credits at a minimum and follow the credit procedure
Stock-taking knowledge advantageous as this role requires the candidate to assist with stock-taking duties

POSITION INFO:
Qualifications:

Matric
3 years' experience in sales within the Steel & Tube industry
Computer literate - Syspro - advantageous
Fluent in English and Afrikaans
Valid driver's license

Competencies:

Excellent communication skills
Team player - must work within the team structure
Organize - maintain backorders / deliveries, etc
Multi-tasking - ability to handle more than one task
Customer service centric
Strong sales - ability to promote, market and upsell full range of products
Good financial acumen
Proactive with problem solving skills
Innovative - problem solving skills
Honest and reliable
Excellent timekeeping

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