Internal Sales Representative

Our client, a manufacturing company in the Stellenbosch area, is looking to hire an Internal Sales Representative.

Requirements:

• Matric / Grade 12 with standard Mathematics.
• Excellent administrative skills (please note that this position is highly administrative).
• Strong skills needed in Excel – tests and analysis will be done to determine Excel skills.
• Strong skills in email and Web browser use.
• Knowledge and experience of the ERP system is essential.
• Previous sales experience will be an advantage.
• Positive attitude.
• Vibrant voice and demeanor.
• Physically active – be able to spend time liaising with dispatch and transport fleet.
• Accuracy and attention to detail important.
• Reside near Stellenbosch.
• Have own transport.
• Bilingual.

Job Description:

• Generate additional sales through incoming new enquiries, quotes, calls and web enquiries.
• Grow new sales by outbound cold calls and emails follow up of dormant customers. Generate interest for company products (ERP, Internet leads and research).
• Key interface - 1st point of contact with existing and new customers – vital for competent, positive attitude, knowledge of products, delivery times, delays and company policy.
• Generate immediate quotation from any new lead and External Sales Representative request (within 15 minutes of request).
• Schedule all delivery requests as soon as possible, convey estimate time / day of delivery (keep customer updated on any unforeseen delay).
• Service levels priority.
• Ensure ERP sales contact lists are updated on ERP – CRM vital – office and site contacts (vital for after-hours contacts and service levels).
• Understand customer needs and requirements.
• Liaise with debtor’s department regarding credit limits, cash payments and new accounts.
• Update and release all overnight cash account payments by 8.30am.
• Open and activate new cash accounts accurately – contacts, site person and VAT numbers.
• Weekly update of all ERP duties (maintain and expand database of prospects and customers).
• Refer any qualified lead / enquiry to appropriate External Sales Representative for follow up, samples, etc.
• Provide all appropriate service / assistance to external sales force to assist additional sales generation.
• Customer complaints / credit request – follow up, complete and file all requests weekly.
• Relieve dispatch function whenever need arise.
• Assist all walk-in customers with queries / advice.
• Ensure sample display updated / accurate.
• Answering of sales calls – immediate, positive response.
• Sales telephone to be constantly manned (standby / alternative person to be notified before any absence from sales office).

Salary: R15 000 per month.

Starting date: As soon as possible.

Area: Stellenbosch area.

Please apply online if you meet the above-mentioned requirements.

Please assume that your application was unsuccessful If you have not been contacted within 4 weeks.