Internal Sales Manager

Recruiter:

Fusion Personnel

Job Ref:

JHB006302/KM

Date posted:

Wednesday, September 2, 2026

Location:

Johannesburg, South Africa

Salary:

40 000 Monthly

SUMMARY:
A well-established company based in the East Rand is seeking a Internal Sales Manager.

POSITION INFO:

Minimum Requirements

Grade 12 (Matric).
Minimum of 10 years' sales and/or telesales experience.
At least 5 years' experience managing an Internal Sales or Telesales team.
Experience within the animal health, pharmaceutical, FMCG, wholesale or distribution industry will be advantageous.
Strong leadership, coaching and mentoring skills.
Advanced proficiency in Microsoft Excel and Microsoft Word.
Excellent analytical, planning and problem-solving abilities.
Valid driver's licence and own reliable vehicle.
Fluent in English and Afrikaans.

Key Responsibilities

Develop and implement the branch's internal sales strategy in line with company objectives.
Lead, motivate and manage an Internal Sales / Telesales team, including setting targets, monitoring performance, coaching and conducting performance management.
Analyse sales performance, trends and product movement to maximise revenue.
Manage back orders, product returns and promotional initiatives.
Drive exceptional customer service and customer retention.
Work closely with cross-functional departments to ensure efficient service delivery.
Manage escalated customer queries and stock-related matters.
Prepare sales reports and monitor KPI performance.

Personal Attributes

Strong leadership and people management skills.
Results-driven with a passion for sales.
Excellent communication and relationship-building skills.
Highly organised with strong attention to detail.
Ability to motivate and develop a high-performing team.
Customer-focused with excellent problem-solving abilities.

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Internal Sales Manager

Minimum Requirements

Key Responsibilities

Personal Attributes

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