Internal Sales Co-Ordinator

National company is looking for a dynamic, energetic and goal orientated Internal Sales Co-Ordinator.

Requirements:

• Matric
• Previous experience in an outbound call centre or a related sales position preferred
• Excellent communication skills, verbal and written (English and Afrikaans)
• Customer service orientation
• Proficiency in Syspro essential
• Excellent data capturing and invoicing skills
• Strong listening and sales skills
• Ability to achieve targets
• Building relationships
• Excellent planning & organizing abilities and the ability to multi task
• Understanding customer needs and requirements

Duties:

• Telephonic and walk in orders/ sales
• Provides excellent customer service by assisting customers promptly and courteously with their purchases
• Efficient processing of their orders (quotes, invoice, delivery notes etc.)
• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Understanding customers' needs and identifying sales opportunities
• Answering potential customers' questions and sending additional information per email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining of products and services