Internal Sales & Buyer

SUMMARY:
Internal Sales professionals manage customer enquiries, provide product and pricing info, prepare quotes, coordinate orders, and build relationships—turning opportunities into sales and supporting business growth.

POSITION INFO:

• Handle customer enquiries, prepare quotations, and process orders efficiently

• Provide technical support and product guidance on electrical items such as MCBs, MCCBs, isolators, meters, switchgear, and related components

• Assist panel builders, wholesalers, and walk-in trade customers with product selection

• Follow up on quotations and convert opportunities into sales

• Liaise with procurement and stores regarding stock availability and delivery timelines

• Support external sales representatives with pricing and client requirements

• Build and maintain strong customer relationships while ensuring quick response times

• Prepare and send catalogues, pricing schedules, and product information to customers

Minimum Requirements

• Minimum 2+ years’ experience in Internal Sales, preferably within the electrical or industrial sector

• Basic technical knowledge of electrical products and components

• Strong customer service and quotation preparation skills

• Ability to interpret basic product specifications and part numbers

• Computer literacy (MS Excel, email, and quoting systems)

• Excellent communication skills and attention to detail

Advantageous

• Experience working with electrical distributors or wholesalers

• Knowledge of electrical brands such as CHINT, Schneider, ABB, Siemens, or similar

• Experience dealing with panel builders and trade customers