Internal Operations Coordinator & HR - Epping, Cape Town

SUMMARY:
This role acts as the central control point for daily operations, managing schedules, dispatches, rentals, and transport coordination.

POSITION INFO:

Internal Operations Coordinator & HR - Epping, Cape Town

Take full control of day-to-day operations, dispatch, rentals, and HR administration in a fast-moving manufacturing environment.

About Our Client

The client manufactures, rents, and installs tents for local and export markets. Based in Epping, Cape Town, the business combines office and factory floor operations to deliver products and services across multiple channels.

The Role: Internal Operations Coordinator & HR

This role acts as the central control point for daily operations, managing schedules, dispatches, rentals, and transport coordination. It also owns all HR administration and people processes to maintain statutory compliance and operational consistency across the business.

Key Responsibilities

• Demonstrate at least 4 years of experience in operations coordination, logistics, or office management, alongside 2+ years running HR administration in a South African business.

• Own the master operations calendar to schedule deliveries, collections, installations, rentals, driver and vehicle use, and staff availability.

• Run hands-on dispatch operations using pre-dispatch checklists and ensure no items leave without cleared payment confirmation from Finance.

• Quote, invoice, and manage the calendar for rentals, inspect returned assets, log conditions, and schedule repairs.

• Serve as the hub for internal communication, tracking tasks, maintaining an issues log, and running daily morning check-in meetings.

• Maintain complete employee files, track leave and attendance, and prepare monthly payroll inputs for Finance.

• Coordinate recruitment, onboarding, and disciplinary processes in alignment with the Labour Relations Act and company code.

• Manage vehicle licensing, equipment service bookings, and statutory compliance including UIF, COIDA, and health and safety requirements.

About You

• 4+ years of experience in operations coordination, logistics, or office management in manufacturing, events, construction, or a similar fast-moving environment.

• 2+ years of experience running HR administration in a South African business.

• Hands-on experience scheduling deliveries, drivers, teams, or installations.

• Working knowledge of the BCEA, LRA, UIF, and COIDA.

• Strong proficiency with Google Workspace, spreadsheets, shared calendars, and task management tools like Todoist.

• Exceptionally organised with strong problem-solving, record-keeping, and communication skills.

• Advantageous: HR or labour relations qualification.

• Advantageous: Fluency in Afrikaans and/or isiXhosa.

• Advantageous: Valid driver’s licence.

• Advantageous: First aid or health and safety representative training.