Internal IT Support Officer

Recruiter:

Lesley Snyman & Associates

Job Ref:

429704

Date posted:

Wednesday, June 24, 2026

Location:

Edenvale, South Africa

SUMMARY:
-

POSITION INFO:

Lead the internal IT function across Head Office and multiple branch locations, ensuring reliable infrastructure, secure systems, effective end-user support, and business continuity across a multi-site environment.

Minimum Requirements and Qualifications:

CompTIA A+, Network+, Microsoft 365, or ITIL certifications will be advantageous
3-6 years' experience in an internal IT Support, IT Officer, Systems Administrator, or similar in-house IT role
Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive
Microsoft Entra ID (Azure AD) administration
TCP/IP, VLANs, switching, routing, Wi-Fi, and ISP management
End-user hardware, software, and peripheral device support
Multi-site or multi-branch IT support, including remote support.
3rd-party IT vendor and service provider management
Cybersecurity administration, endpoint protection, and Microsoft Defender
IT policy development and implementation will be advantageous

Key Performance Areas:

Microsoft 365 and Microsoft Entra ID administration
1st and 2nd-line IT support to users across Head Office and branch locations
Maintain network infrastructure, connectivity, servers, and related IT systems
IT hardware procurement, asset registers, and equipment lifecycle management
Cybersecurity, endpoint protection, access control, and IT risk mitigation activities
Oversee 3rd-party IT vendors, service providers, and software subscriptions
IT onboarding and offboarding processes, including user provisioning and licence administration
Maintain, and enforce IT policies, procedures, disaster recovery, and business continuity documentation
Manage printers, peripherals, and end-user devices across all sites

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