Inbound Travel Coordinator and Designer

SUMMARY:
Are you passionate about delivering exceptional experiences in travel or events?
 
Our client in Cape Town specialises in crafting bespoke travel experiences for both small and large groups visiting Southern Africa. They’re looking for someone to coordinate all aspects of the journey: flights, accommodation, restaurant reservations and more. Then, bring these itineraries to life through engaging, visually appealing video presentations.
 
Proficiency in PowerPoint and/or Canva is essential. Bonus if you can enhance presentations with music or voiceovers!

POSITION INFO:
REQUIREMENTS

• Minimum of 3 years of experience in travel program design, itinerary planning, or a related role within the tourism industry
• Proficient in PowerPoint (experience with animation/moving graphics is a big bonus)
• Experience with Canva or similar design tools
• Strong knowledge of Southern Africa’s travel landscape, including popular destinations, cultural experiences and adventure activities
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
• Creative problem-solving skills and passion for designing unique travel experiences.
• Familiarity with sustainable tourism practices and environmental conservation efforts.
• Graphic design skills will be a strong advantage.

• Design and develop unique travel itineraries and programs that highlight South Africa’s attractions, culture and experiences
• Catering to various client preferences and budgets.
• Conduct research on destinations, activities & local partners to ensure offerings are current and relevant, and appealing.
• Stay informed about industry trends and emerging travel experiences.
• Work closely with local suppliers, guides and partners to curate high-quality experiences and negotiate contracts that benefit both the company and its clients.
• Collaborate with the sales and operations teams to understand client needs and preferences, ensuring that programs are tailored to meet and exceed expectations.
• Monitor quality assurance as to the success of programs, gathering feedback
• Assist in developing budgets for programs, ensuring profitability while maintaining quality and value for clients.
• Maintaining an efficient product library filing system.
• Provide training and support to sales team regarding new programs, ensuring they have the necessary knowledge to effectively sell and promote offerings.