Imports Clerk

SUMMARY:
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POSITION INFO:

Reporting to the Procurement Manager, the candidate must:
Support the end-to-end importation process by coordinating with suppliers, customs agents, and internal stakeholders to ensure accurate and timely delivery of goods.
Maintain updated records of shipment statuses, documentation, and ensure all customs and compliance requirements are met. Assist in preparing and submitting necessary import documentation including invoices, bills of lading, and customs declarations.
Ensure timeous follow-up on deliveries, update delivery schedules, and assist in resolving any delays or issues that may impact lead times.

KEY PERFORMANCE AREAS:
Responsibilities include, but are not limited to the following:

• Coordinate and track deliveries, liaising with freight agents and suppliers.
• Compile and manage all import documentation to ensure compliance with SARS customs regulations.
• Monitor and update distribution schedules and ensure that all deadlines are met.
• Assist in ensuring imported goods are cleared and delivered in a timely manner.
• Validate delivery invoices and ensure all charges are accurate before submitting for payment.
• Keep accurate and organised records of all shipping, customs, and import files.
• Assist the Procurement team in verifying and capturing incoming goods.
• Track and report key import KPIs including lead times, landed costs, and on-time delivery rates.
• Assist with continuous improvements in the importation process to reduce delays and costs.
• Communicate proactively with internal teams (Finance, Warehouse, Planning) to align on inbound stock.

QUALIFICATIONS/SKILLS AND EXPERIENCE:

• Grade 12 (Matric)
• A diploma in Logistics, International Trade, Supply Chain Management or related qualification (advantageous)
• Minimum of 1-2 years’ experience in an imports, logistics or shipping coordination role
• Familiarity with SARS, customs clearance, Incoterms and shipping terminology
• Computer Literate - Proficient in MS Office (especially Excel)
• Excellent organisational and administrative skills
• Strong communication and follow-up abilities
• Ability to work under pressure and meet deadlines
• Basic knowledge of supply chain principles.
• Strong attention to detail and organisational skills.
• Ability to communicate effectively and work in a team.
• Willingness to learn and take initiative.
• Professional, Punctual and Dependable.

RELATION TO OTHERS:

• Internal: Supply Chain Manager, Demand Planner, Operations Managers, and Production Planners, Warehouse Team, Procurement Department, Logistics/Dispatch Team, Finance.
• External: Customers, Consultants, Distributors and Suppliers.

PERSONAL ATTRIBUTES

• Self-starter, energetic and highly motivated individual with superior analytical capabilities and an intense desire to identify and solve problems.
• The ability to identify, visualise, articulate, and deploy plant maintenance improvement solutions.
• Be neat and well organised.
• High sense of urgency and accountability
• Professional and courteous communicator
• Able to multi-task and prioritise effectively
• Integrity, reliability and discretion when handling confidential information