Import Clerk

SUMMARY:
A leading logistics and transportation company specializing in maritime and shipping services is seeking a detail-oriented and proactive Import Clerk to join their dynamic team. This is an exciting opportunity to be part of a fast-paced environment where efficiency, accuracy, and customer service are key.
 
Key Responsibilities

• Handle counter duties, including receipt and processing of documents
• Validate original Bills of Lading
• Liaise with clients and provide excellent customer service
• Reconcile payments for receipting
• Receive and acknowledge release documents
• Capture release documents and forward to the Account Manager for final release
• Expedite agent haulage releases for early delivery instructions
• Identify and notify customers to expedite release of direct delivery and reefer shipments
• Inform customers of overstay deadlines and ensure surrender of documents prior to vessel ETB
• Follow up on uncleared containers to prevent transfer to state warehouse
• Arrange movement of uncleared containers to depot before last free day at terminal
• Process invoices accurately and efficiently
• Assist in resolving client queries
• Operate and utilize Navis systems
• Process carrier haulage instructions
• File and attach all release documentation for acquittals
• Support Customer Service Shipping (CSS) functions during peak periods or staff absence
• Ensure all emails are attended to and acknowledged daily

POSITION INFO:
Minimum Requirements

• Previous experience in imports, shipping, or logistics (maritime experience advantageous)
• Matric 
• Attention to detail, strict adherence to rules and regulation
• Good Interpersonal skills
• Admin orientated
• Strong Computer and communication skills (MS Word, Excel, Navis, Outlook)
• Planning and organising skills
• Professional Candidate to deal with third parties at all levels
• Able to get to the office before 08h00 everyday (punctual, self-disciplined) 
• Individual needs to be accountable and responsible under minimum supervision
• Be a team player and able to work closely with colleagues under pressure and meet deadlines
• Prepared to work extended hours and weekends when needed