IT and Software Support

Recruiter:

Persona Staff

Job Ref:

CPT006581/CS

Date posted:

Monday, May 18, 2026

Location:

Cape Town, South Africa

SUMMARY:
Our client based in the Northern Suburbs is looking for an IT and Software Support Consultant.

POSITION INFO:
REQUIREMENTS

Matric.
Relevant IT qualification/s would be advantageous.
2 - 3 years experience in IT / Software support role.
Strong communication skills, both written and verbal.
Ability to manage multiple tasks and prioritise effectively.
Experience creating training material or help documentation will be advantageous.
Understanding of software integrations and system workflows.
Leadership or team coordination experience will be advantageous.

RESPONSIBILITIES

Software testing.
Issue logging.
Integration setup.
Client communication.
Client on-boarding.
Support team management.
Help-file creation (video and text).

To apply, please send your CV to

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

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