IT Desktop Support Engineer

SUMMARY:
Desktop Support Engineer

POSITION INFO:

Minimum Qualifications:

• 1 year+ experience in a similar role essential
• IT Diploma, A+, N+ (advantageous but experience will be considered) Computer Literate, MS Office

Job Responsibilities:

• Handling Helpdesk support tickets within SLA Installing and managing Windows 7/10 Diagnose & repair desktop hardware faults.
• Installing/managing/troubleshooting applications (In-house applications and other like MS Office etc)
• Managing Users, Computers, Groups and GPO in AD Basic windows networking
• Cable patching
• Basic command prompt scripting Installing/managing/troubleshooting Printers (MFP) and print server PC moves and setups.

Competencies Required:

• Fundamental networking skills essential
• Microsoft Windows troubleshooting skills & experience Application administration experience
• Call centre experience beneficial
• Additional Competency Testing
• People’s person, energetic, goal oriented, self-motivated and excellent time keeping.

Working Hours - (Mon- Fri / Mon –Sat):

• Shift Work.
• Early shift: 7:30 – 4pm Late shift: 9:30 – 6pm
• Required to work rotational Saturday shift 7:30-13:00.

NB! This job is now closed. You can apply for other jobs by uploading your CV.