INTERNAL SALES – STAINLESS STEEL – EAST RAND (3773)

Qualifications:

• Grade 12 / equivalent

 Experience and Requirements:

• 2-3 years’ recent working experience in the Stainless-steel industry (Pipes, Fittings, Flanges and Valves)
• Computer literate: MS Office Suite and Syspro would be an advantage
• Reside in or around Germiston area
• Reliable transport
• Of sober habits
• A stable work record and have contactable references
• Must have good communication skills, people relation skills and interpersonal skills
• Good verbal communication (internal)
• Great team player with the ability to work independently
• Must be customer orientated with a friendly disposition
• A confident and determined approached
• A high degree of self-motivation and drive, proven leadership
• Ability to work both independently and as part of a team
• High attention to detail
• High integrity and work ethics
• Must be analytical
• Influential.
• Problem solver
• Extrovert
• Excellent negotiator
• Ability to work under pressure

Duties and Responsibilities:

• Verifying incoming enquiries via telephone, email, or fax.
• Communicating to relevant personnel regarding credit application should the client be a first-time buyer and assist with account queries.
• Maintaining a daybook of all incoming enquiries
• Submitting quotations.
• Receiving of customer Orders and reviewing of orders against quotation.
• Assisting COD customers.
• Processing of all acceptable orders into the Syspro system.
• Resolving of any variances between order and quotation. Daily expediting of Back Orders.
• Generating and processing of buy-out orders to approved suppliers including work-in-progress orders and the expediting thereof.
• Liaison with the Managing Director, Sales Managers on technical issues.
• Generating Credit Notes
• Close and grow sales with existing and potential clients.
• Manage and interpret customer requirements.
• Identify and resolve client concerns.
• Expand market awareness of our product/ services and industry communicating features and benefits of our products and services effectively.
• Work with production team to ensure customer requirements are met.
• Frequent communication to customer and follow up on orders.
• Ensure quotes are complete and sent to customers within the stipulated turn-around times.
• Offer technical support and advice to customers.
• Cold call for new business and service exiting customers.
• Build and maintain good relationships with customers and ensure retention of existing customers.
• Communicate any changes to customer requirements with OPCO head, Sales Management, Productions management.
• Refer customer complaints to Quality Department.
• Communicate any specific delivery requirements to Dispatch team on time.
• Understand and Adhere to all company policies, procedures, business ethics codes and other company requirements.

Email an updated cv to and quote the position that you are applying for.

Please do not apply for the position if you do not meet all the requirements. If you have not received feedback within 7 days of submission, please consider your application unsuccessful