Housekeeping Manager

Recruiter:

Imforce Recruitment

Job Ref:

HM001

Date posted:

Thursday, September 4, 2025

Location:

pietermaritzburg, KwaZulu-Natal, South Africa

Salary:

What We Offer • Competitive salary package (R22,000 – R25,000 per month). • Live-in possibilities for the right candidate. • A dynamic working environment in one of South Africa’s most scenic locations. • Opportunities for growth within the company.

SUMMARY:
As the Housekeeping Manager, you will be responsible for overseeing all aspects of housekeeping operations across the hotel, spa, and self-catering accommodation. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness, presentation, and guest satisfaction are consistently maintained.

POSITION INFO:

Minimum Requirements

• Matric certificate (Grade 12).

• Tertiary qualification in Hospitality/Hotel Management or Housekeeping.

• Minimum of 5 years’ experience in housekeeping, preferably in a managerial or supervisory role.

• Valid driver’s license with PDP (Public Driving Permit) – non-negotiable.

• Strong communication and interpersonal skills.

• Ability to communicate effectively in English; Zulu language skills will be an advantage.

• Professional appearance, behaviour, and a strong eye for detail.

• Must be able to work flexible hours, including weekends and holidays.

Key Responsibilities

• Lead, manage, and motivate the housekeeping team.

• Ensure all guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation.

• Manage housekeeping schedules, rosters, and daily operations efficiently.

• Conduct regular inspections and quality checks across all areas.

• Maintain inventory levels of linen, cleaning products, and housekeeping equipment.

• Coordinate with maintenance, front office, and other departments for smooth operations.

• Train and onboard new staff members.

• Handle guest requests and complaints professionally and promptly.

• Uphold health and safety standards in accordance with hotel policies and regulations.

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