Wedding Sales Coordinator/ Events Coordinator

SUMMARY:
A detail-oriented, customer-focused Wedding Sales Coordinator is sought to join a dynamic events team. The ideal candidate will have a passion for weddings and hospitality, a flair for sales, and the ability to manage multiple tasks in a high-paced environment.

POSITION INFO:

What We Offer:

• A competitive salary starting from R20,000 per month, with room for growth based on performance and experience.

• The opportunity to work at one of KwaZulu-Natal’s leading destination venues.

• A collaborative, supportive environment with a focus on excellence and guest satisfaction.

Requirements:

• Experience in wedding or event coordination, hospitality sales, or related customer-facing roles.

• Strong interpersonal and communication skills, both verbal and written.

• Excellent organizational and multitasking abilities.

• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Opera or similar systems is a plus.

• Professional demeanor and high attention to detail.

• Ability to work evenings, weekends, and public holidays based on event schedules.

Sales & Client Coordination

• Respond to wedding inquiries via phone, email, and in-person consultations.

• Present wedding packages, menus, and venue information professionally and persuasively.

• Guide clients through the planning and booking process with a customer-first approach.

• Maintain accurate records of client interactions, booking details, and special requests.

Administrative Support

• Prepare contracts, proposals, booking forms, and Banquet Event Orders (BEOs).

• Track bookings, deposits, and payments; assist with final invoicing.

• Support the Group Sales Manager in managing room blocks and rooming lists.

• Update and maintain internal systems and filing to ensure smooth operations.

Internal Coordination

• Liaise with departments including Food & Beverage, Housekeeping, and Events to ensure smooth execution of each wedding.

• Attend weekly BEO meetings to communicate event specifics across teams.

• Assist in distributing event documents and updates to internal stakeholders.

Marketing & Promotion Support

• Assist in assembling promotional materials and wedding information packs.

• Support marketing campaigns and trade show preparation as needed.

• Coordinate with vendors and suppliers when required.